Shipping Policy

Shipping Policy

Thank you for shopping with Outdoor Extension Leads. All of our extension leads are handbuilt to order in the UK, so please allow time for your item to be made, tested, and dispatched.

UK Delivery

We deliver to all mainland UK addresses. Delivery is available to Scotland, Wales, England, and Northern Ireland.

Processing Time

As our armoured and flex cable extension leads are made to order, please allow 3–5 working days for your order to be built and tested before dispatch. Off-the-shelf items such as plugs, sockets, and accessories are typically dispatched within 1–2 working days.

Delivery Times

Once dispatched, orders are typically delivered within 1–3 working days via a tracked courier service. You will receive a tracking number by email once your order has been dispatched.

Delivery Costs

Delivery costs are calculated at checkout based on the size and weight of your order. Free delivery may be available on qualifying orders — please check at checkout.

Large & Heavy Items

Longer cable lengths (35m and above) are heavier items and may be subject to additional delivery charges. These will be clearly shown at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking details so you can monitor your delivery.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us at iofurnishing@outlook.com with your order number and we will investigate promptly.

Contact Us

For any shipping enquiries, please email us at iofurnishing@outlook.com.